• 随着人们工作和生活节奏的加快,美国来自家庭成员的照顾孩子或护理老人的人手却越来越不够,但科学育儿、幸福养老的呼声却越来越高。因此,照顾宝宝或老人的保姆越来越成为社会的需要。

    美国社会需求缺口的加大必然催生各个家政保姆平台,但正规的机构却是那么的难得。如何判断美国的家政机构是靠谱的呢?

    As the pace of work and life accelerates, the number of family members caring for children or the elderly in the United States is increasingly insufficient, while the demand for scientific parenting and comfortable aging is growing. Therefore, caregivers for babies and the elderly are becoming increasingly necessary.

    This widening gap in demand in the US has inevitably spurred the emergence of various domestic service platforms, but reputable agencies are rare. How can one determine if a domestic service agency in the US is reliable?

    住家保姆

    1、有一定的行业发展存在历史

    在美国,一个家政公司长年稳定的存续,并且十几年如一日的专业做好家政服务是不容易的。没有客户和市场的肯定和支持,怎么可能有这么久的稳定发展?只有这样的企业才可能成为行业值得信任的机构。

    很多美国的新家政公司在行业内一闪即逝,客户成为了小白鼠,服务不专业不说,遇到服务事故百般推脱责任,让维权路变得那么的坎坷,这已经不再是什么稀罕的新闻了。

    1. A Definite Industry History: In the United States, it's rare for a domestic service company to maintain stable operations for many years and consistently provide professional domestic services. Without the affirmation and support of customers and the market, how could such long-term stable development be possible? Only such companies can become trustworthy organizations in the industry.

    Many new domestic service companies in the US disappear quickly from the industry, leaving customers as guinea pigs. Not only is their service unprofessional, but they also shirk responsibility when service incidents occur, making the path to seeking redress extremely difficult. This is no longer uncommon news.

    2、公司的资质和规模实力是否足够

    从业资格和实力是我们必须核验的重要一项。任何机构的规模实力都是她们的客户服务质量的保障。谁也不想接受不正规的小作坊家政中心的服务。

    我们肯定大部分有实力的机构都是从小做起的,但我们都不想成为她们企业发展中的垫脚石,因为每个人都需要安全感,保姆市场的客户也是。

    3、对保姆是否全美国海选招募

    美国是世界上最发达的国家,客户多,保姆也多,但每个雇主都有她们精准的个案需求,因为每个家庭的财力、地域习惯、家庭状况、服务对象的情况、工作内容、要求标准等都不同,专业的家政机构会根据这些主管或者客观的条件,精准匹配尽量适合我们的保姆。

    我们面向美国各地进行海选招募保姆,在美国本地没有合适的人选时,还会面向国内招募华人保姆,这样才能更多机会的满足来自美国各地、但却居住在某个城市的不同客户的需求。特别是在洛杉矶,有很多找保姆来照顾老人的雇主,她们为了老人的情怀、也为了生活习惯做饭口味的一致、或者和老人沟通的便利等,选择来自家乡的保姆。

    2. Are the company's qualifications and scale sufficient?

    The company's qualifications and strength are crucial factors we must verify. The scale and strength of any organization guarantee the quality of its customer service. Nobody wants to accept services from unregulated, small-scale domestic service agencies.

    We acknowledge that most reputable agencies started small, but we don't want to become stepping stones for their growth. Everyone needs security, including clients in the domestic helper market.

    3. Is the recruitment of domestic helpers conducted nationwide?

    The United States is the most developed country in the world, with a large number of clients and domestic helpers. However, each employer has specific needs. Because each family's financial resources, regional customs, family situation, the needs of the client, job duties, and requirements are different, professional domestic service agencies will accurately match domestic helpers to our needs based on these subjective or objective conditions.

    We conduct nationwide recruitment of domestic helpers throughout the United States. When suitable candidates are not found locally, we also recruit Chinese domestic helpers from China. This allows us to better meet the needs of diverse clients from all over the United States who reside in a particular city. Especially in Los Angeles, many employers hire caregivers to look after the elderly. They choose caregivers from their hometowns for reasons such as the elderly's feelings, to ensure consistency in lifestyle and cooking preferences, or to facilitate communication with the elderly.

    4、针对保姆的培训和再培训是否专业到位

    保姆不是简单的解决一个人手的问题,行业需要专业的培训,即使洗衣做饭这种看似很普通的家务劳动。特别是针对照看孩子、照顾老人、看护病人、照看宠物等的住家保姆,没有接受过专业培训和训练,或者没有一定的工种经验,这些责任重大甚至人命关天的工作是不能胜任的。

    社会在进步,专业技能在升级,对于保姆的培训必须坚持培训和再培训,不断接受更专业更新型前沿的知识。

    4. Are the training and retraining of nannies professional and adequate? Being a nanny is not simply a matter of finding someone to help; the industry requires professional training, even for seemingly ordinary household chores like laundry and cooking. This is especially true for live-in nannies caring for children, the elderly, the sick, and pets. Without professional training and experience, they cannot handle these high-risk, even life-threatening, tasks.

    Society is progressing, and professional skills are evolving. Therefore, the training and retraining of nannies must be continuous, ensuring they constantly receive the latest and most professional knowledge.